EMPLOYEE PERFORMANCE IN THE PERSONNEL AND HUMAN RESOURCE DEVELOPMENT AGENCY EAST BOLAANG MONGONDOW REGENCY

Abstract

This research is a descriptive study with a qualitative approach. This approach was chosen because this study aims to describe and analyze employee performance in depth, as well as understand the factors that influence it. A qualitative approach is used to dig up more detailed information about the roles and conditions in the Personnel and Human Resources Development Agency that affect employee performance. Employee performance in the Field of Apparatus Competency Development, Apparatus Performance Assessment, and Awards of the BKPSDM of East Bolaang Mongondow Regency is generally still in the sufficient category. These results indicate that the implementation of tasks has followed procedures and rules, but has not reached the optimal level, because. Quality and quantity, employees have worked according to the provisions and demonstrated good accuracy, but the work results have not been optimal due to limited technical competence, minimal training, and incompatibility of educational background with the field of duty. Punctuality, employees are quite disciplined in completing work, but delays still occur due to ineffective inter-sectoral coordination, dependence on data from other agencies, and budget limitations.